Contact us

We’re here to help

Questions about your account, an invitation, a payment or a refund? Reach us any way that suits you. We reply within 2 working days.

Email

[set VITE_SUPPORT_EMAIL]

Reply within 2 working days

Phone

[set VITE_SUPPORT_PHONE]

Monday to Saturday, 10 am to 6 pm IST

Address

[set VITE_BUSINESS_ADDRESS]

Registered business address

How can we help?

Help us find the answer faster

Write from the email address on your Elvyte account and include the details below.

Account and sign-in

Trouble signing in, confirming your email, or closing your account. Tell us the email you signed up with.

Invitations and guest links

A link that will not open, a guest’s name to fix, or RSVPs. Include the invitation’s name.

Payments and refunds

Include the Razorpay payment ID from your receipt so we can find the payment quickly. See our refund policy.

Business and partnerships

Planners, studios and agencies sending invitations for clients, or designers who would like to sell designs.

Grievance officer

For complaints about your data or content on Elvyte, write to our grievance officer, [set VITE_LEGAL_NAME], at [set VITE_SUPPORT_EMAIL].

  • Acknowledged within 48 hours
  • Resolved within 30 days